DRAFT — REQUIRES LEGAL AND PARTNER REVIEW — DO NOT PUBLISH

Refund & Cancellation Policy

Effective date: [[EFFECTIVE DATE]]

Last updated: [[LAST UPDATED]]

Legal entity: [[LEGAL ENTITY]]

Business address: [[BUSINESS ADDRESS]]

Contact: [[LEGAL CONTACT]]

Table of contents

  • Scope

  • Initial Evaluation Fees

  • Prescription and Medication Charges

  • Subscription Terms

  • Renewal

  • Cancellation Method

  • Refund Eligibility

  • Shipping Issues

  • Charge Disputes

  • Contact

Scope

[[VERIFIED LEGAL TEXT REQUIRED]]

Initial Evaluation Fees

[[VERIFIED LEGAL TEXT REQUIRED]]

Prescription and Medication Charges

[[VERIFIED LEGAL TEXT REQUIRED]]

Subscription Terms

[[VERIFIED LEGAL TEXT REQUIRED]]

Renewal

[[VERIFIED LEGAL TEXT REQUIRED]]

Cancellation Method

[[VERIFIED LEGAL TEXT REQUIRED]]

Refund Eligibility

[[VERIFIED LEGAL TEXT REQUIRED]]

Shipping Issues

[[VERIFIED LEGAL TEXT REQUIRED]]

Charge Disputes

[[VERIFIED LEGAL TEXT REQUIRED]]

Contact

[[VERIFIED LEGAL TEXT REQUIRED]]

DRAFT — REQUIRES LEGAL AND PARTNER REVIEW — DO NOT PUBLISH

Refund & Cancellation Policy

Effective date: [[EFFECTIVE DATE]]

Last updated: [[LAST UPDATED]]

Legal entity: [[LEGAL ENTITY]]

Business address: [[BUSINESS ADDRESS]]

Contact: [[LEGAL CONTACT]]

Table of contents

  • Scope

  • Initial Evaluation Fees

  • Prescription and Medication Charges

  • Subscription Terms

  • Renewal

  • Cancellation Method

  • Refund Eligibility

  • Shipping Issues

  • Charge Disputes

  • Contact

Scope

[[VERIFIED LEGAL TEXT REQUIRED]]

Initial Evaluation Fees

[[VERIFIED LEGAL TEXT REQUIRED]]

Prescription and Medication Charges

[[VERIFIED LEGAL TEXT REQUIRED]]

Subscription Terms

[[VERIFIED LEGAL TEXT REQUIRED]]

Renewal

[[VERIFIED LEGAL TEXT REQUIRED]]

Cancellation Method

[[VERIFIED LEGAL TEXT REQUIRED]]

Refund Eligibility

[[VERIFIED LEGAL TEXT REQUIRED]]

Shipping Issues

[[VERIFIED LEGAL TEXT REQUIRED]]

Charge Disputes

[[VERIFIED LEGAL TEXT REQUIRED]]

Contact

[[VERIFIED LEGAL TEXT REQUIRED]]

DRAFT — REQUIRES LEGAL AND PARTNER REVIEW — DO NOT PUBLISH

Refund & Cancellation Policy

Effective date: [[EFFECTIVE DATE]]

Last updated: [[LAST UPDATED]]

Legal entity: [[LEGAL ENTITY]]

Business address: [[BUSINESS ADDRESS]]

Contact: [[LEGAL CONTACT]]

Table of contents

  • Scope

  • Initial Evaluation Fees

  • Prescription and Medication Charges

  • Subscription Terms

  • Renewal

  • Cancellation Method

  • Refund Eligibility

  • Shipping Issues

  • Charge Disputes

  • Contact

Scope

[[VERIFIED LEGAL TEXT REQUIRED]]

Initial Evaluation Fees

[[VERIFIED LEGAL TEXT REQUIRED]]

Prescription and Medication Charges

[[VERIFIED LEGAL TEXT REQUIRED]]

Subscription Terms

[[VERIFIED LEGAL TEXT REQUIRED]]

Renewal

[[VERIFIED LEGAL TEXT REQUIRED]]

Cancellation Method

[[VERIFIED LEGAL TEXT REQUIRED]]

Refund Eligibility

[[VERIFIED LEGAL TEXT REQUIRED]]

Shipping Issues

[[VERIFIED LEGAL TEXT REQUIRED]]

Charge Disputes

[[VERIFIED LEGAL TEXT REQUIRED]]

Contact

[[VERIFIED LEGAL TEXT REQUIRED]]

Kurea

Private, clinician-guided care supported by licensed healthcare providers and licensed partner pharmacies.

Navigation

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How Kurea Works

About

Where We Operate

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Contact

Altura Ventures LLC · 1309 Coffeen Ave STE 1200 · Sheridan, WY 82801

contact@kureacare.com

+1 (888) 864-2119

Care partners

Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Prescription required.

Kurea is not an emergency service. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Kurea is operated by Altura Ventures LLC, a non-clinical administrative and technology company. Kurea does not practice medicine or pharmacy. Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Some treatments available through Kurea may be compounded. Compounded medications are prepared by a licensed pharmacy for an individual patient based on a valid prescription. Compounded medications are not FDA approved, and FDA does not review their safety, effectiveness, or quality before they are marketed. A licensed provider will determine whether a compounded treatment is appropriate for you.

© 2026 Altura Ventures LLC. Kurea is a consumer-facing brand.

Kurea

Private, clinician-guided care supported by licensed healthcare providers and licensed partner pharmacies.

Navigation

Treatments

How Kurea Works

About

Where We Operate

FAQ

Contact

Legal

Privacy Policy

Terms of Service

Telehealth Consent

HIPAA Notice of Privacy Practices

Refund & Cancellation Policy

Contact

Altura Ventures LLC · 1309 Coffeen Ave STE 1200 · Sheridan, WY 82801

contact@kureacare.com

+1 (888) 864-2119

Care partners

Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Prescription required.

Kurea is not an emergency service. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Kurea is operated by Altura Ventures LLC, a non-clinical administrative and technology company. Kurea does not practice medicine or pharmacy. Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Some treatments available through Kurea may be compounded. Compounded medications are prepared by a licensed pharmacy for an individual patient based on a valid prescription. Compounded medications are not FDA approved, and FDA does not review their safety, effectiveness, or quality before they are marketed. A licensed provider will determine whether a compounded treatment is appropriate for you.

© 2026 Altura Ventures LLC. Kurea is a consumer-facing brand.

Kurea

Private, clinician-guided care supported by licensed healthcare providers and licensed partner pharmacies.

Navigation

Treatments

How Kurea Works

About

Where We Operate

FAQ

Contact

Legal

Privacy Policy

Terms of Service

Telehealth Consent

HIPAA Notice of Privacy Practices

Refund & Cancellation Policy

Contact

Altura Ventures LLC · 1309 Coffeen Ave STE 1200 · Sheridan, WY 82801

contact@kureacare.com

+1 (888) 864-2119

Care partners

Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Prescription required.

Kurea is not an emergency service. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Kurea is operated by Altura Ventures LLC, a non-clinical administrative and technology company. Kurea does not practice medicine or pharmacy. Medical consultations are provided independently by licensed clinicians through Digital Medical Care, P.C.; TXMD of California, P.C.; TXMD of Kansas, P.A.; or TXMD of Texas, P.C., as applicable based on patient location. Rimo Health LLC provides the telehealth technology platform. Prescriptions, when clinically appropriate, are fulfilled by an independent licensed pharmacy.

Some treatments available through Kurea may be compounded. Compounded medications are prepared by a licensed pharmacy for an individual patient based on a valid prescription. Compounded medications are not FDA approved, and FDA does not review their safety, effectiveness, or quality before they are marketed. A licensed provider will determine whether a compounded treatment is appropriate for you.

© 2026 Altura Ventures LLC. Kurea is a consumer-facing brand.